Privacy Policy

Privacy Policy

Identification data of the company:

Vicky Foods SLU

CIF: B96694823

Registered office: Av. D'Alacant, 134, 46702 Gandía, Valencia

TEL: 961021000

E-mail: legal @dulcesol. Es

Registered in the Mercantile Registry of Valencia. Volume 5901 Book O Folio 221 Section 8 Sheet V 56661 Date 03/11/1997 On Legal Property and Copyright.

1. The person responsible for the processing of your personal data

The person responsible for the processing of your personal data is Vicky Foods SLU CIF: B96694823. The contact details of the person in charge are the following: Postal address: Avinguda D'Alacant, 134, 46702 Gandía (Valencia). Telephone: 961021000. Email: legal

2. General information

Your trust is important to us, which is why we take the issue of data protection very seriously and pay attention to taking the necessary security measures.

The user guarantees that the personal data provided to Vicky Foods are true and is responsible for communicating any changes to them.

Vicky Foods complies with the guidelines of General Regulation No. 2016/679 of Data Protection of Organic Law 15/1999 of December 13, Protection of Personal Data, as well as Law 34/2002, of July 11, of Services of the Information Society ensuring the correct use and treatment of the user's personal data. To do this, along with each form for collecting personal data, Vicky Foods will inform the user of the existence and acceptance of the particular conditions for the processing of their data in each case.

The forms, use of content and any other means of information that could be found on this Website are aimed at people over 14 years of age, provided that their express consent and acceptance of the privacy policy has been obtained. Vicky Foods will not be responsible for the cases in which people under 14 years of age have sent personal data through it, and have not certified that they have the express consent of their parents, legal guardians or legal representatives.

In the event that a subject declares that he is under 14 years of age and wants to use any of the services provided on this website or any service provided electronically by Vicky Foods, the minor's parents, guardians or legal representatives must send a document signed, duly identifying themselves and where they state that they allow Vicky Foods SLU to process the data of said minor.

Vicky Foods SLU will make reasonable efforts to verify in such cases that consent was given or authorized by the holder of parental authority or guardianship over the child, taking into account the available technology.

3. Purpose of the data collected:

Vicky Foods SL unipersonal, as responsible, will treat your Personal Data for the following purposes:

Manage your registration as a user of the Platform.

Orders management.

Contests, marketing and other promotions.

Respond to the requests or requests that you make through the Customer Service channels available on our Platform.

General business purposes, such as conducting internal marketing and demographic studies, as well as measuring the effectiveness of advertising campaigns.

Your data will be kept as long as the commercial relationship is maintained or until its deletion is requested or its consent is revoked by the interested party.

In the event of a security breach, it will be communicated to the Spanish Data Protection Agency and to the interested parties as quickly as possible, and in any case within 72 hours, unless it is unlikely that said security breach constitutes a risk to the rights and freedoms of natural persons. If it is not possible to provide the information simultaneously, and to the extent that it is not, the information will be provided gradually without undue delay.

4. The legal basis for which Vicky Foods could process your data would be:

Through express consent shown by the interested party, accepting the Privacy Policy when registering on the website, for a specific purpose in each case.

If you are a Client or supplier, of a legitimate interest for the maintenance, development or execution of the contractual relationship that binds us.

5 Recipients

To fulfill the purposes indicated in this Privacy Policy, it is necessary that both the company Vicky Foods SLU and other companies of the Group, such as Vicky Foods SLU or Dulmadrid SLU, treat your Personal Data to the extent that they are directly involved with each purpose .

Your data may also be transferred to other companies of the Vicky Foods Group, to the extent that you have given us your express consent.

Likewise, it may also be necessary to provide your Personal Data to third parties that provide us with support services, such as financial entities, anti-fraud entities, providers of technological services, logistics, transport and delivery, customer service and / or analysis of the transactions carried out by this Platform etc. By providing us with your personal data, you authorize us to process and share your information with said collaborators

6. Rights of the interested party:

The user will have the right to exercise their rights of access, rectification, cancellation, opposition, limitation or portability of this information, by sending a written and signed request, including name, surname and ID, to the email: legal @dulcesol. Es

In addition, you have the right not to be the subject of a decision exclusively based on automated data processing.

In the event that you have given us your consent to process your data, you can withdraw it and we will proceed to destroy them, such as, for example, sending commercial information, without prejudice to the fact that due to legal obligation or authority requirement competent we must keep them, proceeding according to the previous paragraph.

Finally, it is reported that the user will have the right to file a claim with the AEPD.

7. Types of data that are required:

Account registration information. Any information that is required to allow you access to your specific account profile.

Technical information on computer / mobile devices. (IP, operating system, web browser version).

Consumer comments. This includes information that you voluntarily share with Us.

Consumer Generated Content. Refers to any content that you create and then share with Us on a social network or by uploading to one of our Websites.

Payment and financial information.

Telephone calls may be recorded, in accordance with applicable laws, to respond to local operational needs (eg for training or quality purposes).

The obtaining of your data may derive from various sources: such as, for example, registration to our web pages, purchase of an online product, subscription to our newsletter or newsletters, subscription of data forms, participation in raffles or raffles.


Av. D'Alacant, 134
46702 Gandia